Mohsin Hassan Technical Services Last updated: [26/08/2026]
Welcome to mhtechservicesco.com (“the Website”), operated by Mohsin Hassan Technical Services (“we”, “us”, “our”, or “the Company”), a building maintenance and renovation services provider based in Dubai, United Arab Emirates. By accessing this Website or engaging our services, you (“you”, “the Customer”, or “the Client”) agree to be bound by these Terms of Service (“Terms”). Please read them carefully before using our website or requesting a service.
If you do not agree with any part of these Terms, please do not use this Website or engage our services.
1. About Us
Mohsin Hassan Technical Services provides building maintenance, renovation, AC & HVAC, plumbing, electrical, painting, and MEP renovation services for residential and commercial properties across Dubai, UAE.
Registered/Head Office: Hacienda Camino 7 – Wadi Al Safa 5 – The Villa – Dubai, UAE Phone: +971 56 323 7642 Email: support@mhtechservicesco.com
2. Services Provided
We offer the following categories of service, as described on our website: building maintenance (including annual maintenance contracts), AC & HVAC maintenance and repair, plumbing services, electrical services, painting services, MEP renovation, and bathroom & kitchen renovation.
Service descriptions on the website are for general informational purposes. The exact scope of work for any job will be confirmed with you directly — by phone, WhatsApp, or in a written quotation — before work begins.
3. Quotes, Pricing & Payment
3.1. Quotations provided verbally, via WhatsApp, or via the website contact form are estimates based on the information you provide and are subject to confirmation following an on-site inspection or diagnosis, where applicable.
3.2. We aim to provide fixed pricing before work begins. Any variation to the agreed scope of work (e.g., additional damage discovered during a repair) will be communicated to you for approval before proceeding and may result in a revised quotation.
3.3. Payment terms (amount, method, and timing — including any deposit required for materials or larger projects) will be agreed with you in writing or via WhatsApp/email prior to the commencement of work, unless otherwise stated in a signed contract or Annual Maintenance Contract (AMC).
3.4. Accepted payment methods and due dates will be stated in the approved quotation, invoice, or service agreement. Late or non-payment may result in suspension of ongoing work or future service requests, subject to the agreed terms and applicable UAE law.
4. Scheduling, Access & Cancellations
4.1. Appointment times are estimates. We will make reasonable efforts to notify you of delays.
4.2. You agree to provide our technicians with safe and reasonable access to the property at the agreed time. Failure to provide access may result in a rescheduling fee.
4.3. Please request cancellations or rescheduling as early as possible by phone or WhatsApp. Any applicable call-out or cancellation charge will be communicated before it is applied and will be subject to the agreed quotation or service agreement.
5. Warranty & Workmanship
5.1. We stand behind the quality of our work. Where a workmanship warranty is offered on a specific job, its duration and coverage will be confirmed with you in writing at the time of service.
5.2. Warranties cover defects in our workmanship and do not cover pre-existing faults not disclosed at the time of service, damage caused by misuse; normal wear and tear; third-party interference; or issues arising from parts/materials not supplied by us (unless otherwise agreed).
5.3. If you believe work performed by us is faulty, please contact us as soon as reasonably possible and provide the relevant quotation or invoice details. We will review the concern and, where covered by a workmanship warranty agreed in writing, arrange an inspection and appropriate remedy under that warranty’s terms.
6. Customer Responsibilities
You agree to:
- Provide accurate information about the issue, property, and access requirements when requesting a service.
- Disclose any known hazards, prior repairs, or property conditions relevant to the work.
- Ensure the work area is reasonably clear and accessible.
- Settle payment in accordance with the agreed terms.
7. Limitation of Liability
7.1. To the fullest extent permitted under UAE law, our liability for any claim arising from our services is limited to the value of the specific service or contract giving rise to the claim.
7.2. We are not liable for indirect, incidental, or consequential losses, including loss of income or loss of use, except where such liability cannot be excluded under applicable UAE law.
7.3. Nothing in these Terms limits liability for death or personal injury caused by our negligence, or for any other liability that cannot legally be excluded or limited.
8. Website Use & Intellectual Property
8.1. All content on this Website — including text, images, logos, and design — is the property of Mohsin Hassan Technical Services unless otherwise credited and may not be copied, reproduced, or used without our written permission.
8.2. You agree not to use this Website for any unlawful purpose or in a way that could damage, disable, or impair the Website or interfere with other users’ access to it.
8.3. Submitting the contact form or WhatsApp inquiry constitutes a request for information/a quotation and does not itself create a binding service agreement — a service agreement is formed once we confirm scope, price, and schedule with you.
9. Third-Party Links
Our website may contain links to third-party sites (e.g., Google Maps, WhatsApp, Google Reviews). We are not responsible for the content, accuracy, or practices of these third-party sites.
10. Privacy
Information you submit through our contact form or WhatsApp (such as your name, phone number, and service request) is used solely to respond to your inquiry and provide requested services.
11. Changes to These Terms
We may update these Terms from time to time to reflect changes in our services or applicable law. The “Last updated” date at the top of this page will reflect the most recent revision. Continued use of the Website or our services after changes are posted constitutes acceptance of the updated Terms.
12. Governing Law & Jurisdiction
These Terms are governed by the laws of the United Arab Emirates and, to the extent applicable, the laws of the Emirate of Dubai. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the competent courts of Dubai, UAE.
13. Contact Us
If you have any questions about these Terms, please contact us:
Mohsin Hassan Technical Services Hacienda Camino 7 – Wadi Al Safa 5 – The Villa – Dubai, UAE Phone: +971 56 323 7642
Email: support@mhtechservicesco.com