Mohsin Hassan Technical Services Co.
Last updated: 06/10/2026
This Privacy Policy explains how Mohsin Hassan Technical Services Co. (“we”, “us”, or “our”) collects, uses, stores, and protects personal information when you visit mhtechservicesco.com, contact us, request a quotation, or use our maintenance, repair, renovation, AC/HVAC, plumbing, electrical, painting, MEP, or related services.
1. Company Information
Business Name: Mohsin Hassan Technical Services Co.
Legal Type: Civil Company
Dubai Professional Licence No.: 1342307
Licence Issue Date: 03/04/2024
Licence Expiry Date: 02/04/2027
Registered Address: Hacienda Camino 7 – Wadi Al Safa 5 – The Villa – Dubai, UAE
Phone: +971 56 323 7642
Email: support@mhtechservicesco.com
2. Information We Collect
Depending on how you interact with us, we may collect information such as your name, phone number, email address, property or service location, details of your maintenance or renovation request, information you provide when requesting a quotation, and communications you send to us through our website, email, phone, or WhatsApp.
We may also collect limited technical information when you visit our website, such as IP address, browser type, device information, pages visited, referring website, and approximate usage information. This information may be collected through cookies, analytics, security, or similar technologies.
3. How We Use Your Information
- To respond to enquiries and service requests.
- To prepare quotations and arrange inspections, repairs, maintenance, or renovation work.
- To communicate with you about appointments, quotations, projects, invoices, and service updates.
- To provide and improve our website, services, customer experience, and website security.
- To maintain business, accounting, tax, legal, and administrative records where required.
- To prevent fraud, misuse, security incidents, or unlawful activity.
- To send service-related or, where legally permitted and appropriately consented to, marketing communications.
4. Legal Basis for Processing
Where applicable, we process personal information because it is necessary to respond to your request, perform or prepare for a service agreement, comply with legal obligations, protect our legitimate business interests, or because you have provided consent.
5. Website Forms, Phone, Email and WhatsApp
If you contact us through a website form, phone call, email, or WhatsApp, we may retain the information you provide so that we can respond to your enquiry and manage the requested service. Please do not send unnecessary sensitive personal information through these channels.
6. Cookies and Analytics
Our website may use cookies and similar technologies to enable essential website functions, understand website traffic, improve performance, remember preferences, and support analytics or security. Third-party services used on the website may also place their own cookies or process technical information according to their respective privacy policies.
You can control or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.
7. Third-Party Services and Links
Our website may use or link to third-party services such as Google Maps, Google Reviews, WhatsApp, social media platforms, hosting providers, analytics services, payment providers, or other service providers. When you interact with a third-party service, that provider may process your information under its own terms and privacy policy.
8. Sharing of Personal Information
We do not sell your personal information. We may share information where reasonably necessary with employees, technicians, contractors, professional advisers, technology or hosting providers, communication providers, or authorities where required by law. We only seek to share information that is reasonably necessary for the relevant purpose.
9. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, and meeting legal, accounting, or regulatory requirements.
11. Your Privacy Rights
Subject to applicable UAE law and any relevant exceptions, you may have rights relating to your personal information, including requesting access to information we hold about you, asking for inaccurate information to be corrected, requesting deletion where legally applicable, withdrawing consent where processing is based on consent, and raising a concern about how your information is handled.
To exercise a privacy-related request, contact us using the details in Section 14. We may need to verify your identity before completing a request.
12. Children’s Privacy
Our website and services are intended for general customers and businesses and are not directed specifically at children. We do not knowingly request personal information from children for marketing or service purposes.
13. International Transfers
Some technology or service providers we use may process information outside the United Arab Emirates. Where applicable, we take reasonable steps to ensure that personal information is handled in accordance with applicable data-protection requirements.
14. Contact Us
If you have a question, request, or complaint regarding this Privacy Policy or the handling of your personal information, please contact:
Mohsin Hassan Technical Services Co.
Hacienda Camino 7 – Wadi Al Safa 5 – The Villa – Dubai, UAE
Phone: +971 56 323 7642
Email: support@mhtechservicesco.com
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices. The “Last updated” date at the top of this page will indicate when the policy was most recently revised.
This Privacy Policy is intended as general website privacy information and does not replace professional legal advice. Where a specific legal requirement applies to a particular service, transaction, or customer relationship, the applicable law and contractual terms will govern.